MiKENOPA a. s.

Strategic partnership between Mitsis and Mikenopa over HSIA

Strategic partnership between Mitsis and Mikenopa over HSIA

Mitsis Hotels, the biggest chain of luxury hotels in the Greek market and Mikenopa Hellas, the leader in HSIA system and service provision in the Greek market have partnered to deliver state-of-the-art internet services to clients of the chain.

In the first roll-out were included the following hotels:

Alila Exclusive Resort & Spa, Blue Domes Exclusive Resort & Spa, Grand Serai Congress & Spa, Norida Beach Hotel, Mitsis Grand Hotel, Faliraki Beach Hotel, Summer Palace Beach Hotel, Rinela Beach Resort & Spa και Ramira Beach Hotel.

Remaining hotels will follow in the season of 2014.

Clients are offered tiered level service, giving them choice between free limited and paid premium internet access plans. This way both parties, the guests and the hotels, can optimize the economy of the service. Clients have access to free internet and guaranteed fast connection of paid internet plans, while hotels have the costs, related to the service, at least covered.

Mr. Mitsis, owner of Mitsis Hotels, has said: ”Unification of the HSIA systems and guests’ experience they provide is a must for hotel chains of our scale. All our hotels will provide consistent and quality internet service, so important amenity these days“.

Mr. Pavel Pohl, Country Director of Mikenopa Hellas, stated: “Complexity of an HSIA project for a resort hotel in a rural area has been coupled with complexity of a chain of such hotels, creating challenging matrix of tasks and responsibilities we had to address and deliver. We honour the trust that has been put in this cooperation by Mitsis Hotels and will strive to continue delivering A-class services”.